Trouble Receiving Your Verification Code?
If you're having trouble locating your verification code, here are a few possible reasons and steps to help resolve the issue:
- It might be in your spam or junk folder: Email providers sometimes misclassify activation messages as spam. Be sure to check those folders for an email titled “Email Verification from Xebar.”
- You may have entered the wrong email during sign-up: Confirm that the email address you used to sign up is the one you're currently checking.
- Not sure which email you used? Try creating a new account with the email address you believe you used.
- Accounts not activated within 30 days are automatically canceled: After that, the email becomes available again. You can try signing up once more with the correct details.
- If the system says an account already exists, then your original email is correct—just give it a little more time and check again.
- If you're able to create a new account, it means the original email likely had a typo. In that case, check for an activation email for the newly created account.